ji88's Privacy Policy

This privacy policy describes in detail the practices ji88 follows for collecting, storing, processing, and using the personal information of platform users. By creating an account on ji88 or using the platform, you are considered to have given your consent to the terms of this policy. If you do not agree with any term, please refrain from using the platform.

1. Scope of Data Collection

We collect various types of information during registration and use of the ji88 platform. The collected data is divided into two main categories:

1.1 Information Provided Directly

The information you voluntarily provide to us includes:

• Full name and date of birth (for age verification — for users aged 21 and above only)
• Mobile number and email address
• Payment-related information (bKash, Nagad or Rocket account number)
• Identity verification documents (where applicable)
• Information provided during support interactions

1.2 Automatically Collected Information

Some information is collected automatically while using the platform:

• IP address and device identification
• Browser type and operating system information
• Activity logs and session data on the platform
• Information collected from cookies and similar tracking technologies
• Transaction history and gaming activity records

2. Purpose of Data Use

ji88 uses the collected information for the following purposes:

• Creating, verifying, and managing accounts
• Processing deposit and withdrawal transactions (bKash, Nagad, Rocket)
• Ensuring platform security and preventing fraud
• Providing 24/7 customer support
• Meeting legal and regulatory obligations
• Improving service quality and analysing user experience
• Taking necessary steps to ensure responsible gaming
• Informing you about relevant offers and updates with your consent

3. Data Storage and Security

ji88 uses industry-standard technologies and methods to protect your data. The key components of our data security system are:

• SSL Encryption: Every transaction and data transfer on the platform is secured through SSL (Secure Sockets Layer) encryption technology.
• Secure Servers: All personal information is stored on safe, encrypted servers where unauthorised access is prevented.
• Access Control: Only authorised personnel who need access to perform their duties can access your information.
• Regular Audits: Regular audits and reviews are conducted to maintain system security.

We retain your information only for as long as necessary — while your account is active and for the duration required by legal obligations. After the relationship ends, data is securely deleted within the time period prescribed by applicable law.

4. Data Disclosure and Third Parties

ji88 never sells, rents, or shares your personal information with third parties for commercial purposes. However, information may be disclosed in the following limited circumstances:

4.1 Service Partners

Only the necessary information is shared with trusted service providers who assist in operations such as payment processing (bKash, Nagad, Rocket), technology infrastructure, and customer support. These partners are bound by strict confidentiality agreements and may not use the information for any other purpose without ji88's authorisation.

4.2 Legal Obligations

ji88 will be obliged to disclose information if required to do so by a court order, government directive, or applicable law. In such cases, every effort will be made to notify you in advance where possible.

4.3 Protection of the Organisation

Information necessary for investigating or preventing fraud, money laundering, or other illegal activities may be shared with relevant authorities.

5. Cookie Policy

The ji88 platform uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help the platform recognise you and improve the service.

5.1 Use of Cookies

• Managing sessions and maintaining login status
• Remembering your preferences and settings
• Analysing and improving platform performance
• Detecting security threats and preventing fraud

5.2 Cookie Control

You have the option to accept or reject cookies through your browser settings. However, disabling cookies may limit some functionality of the platform.

6. User Rights

As a ji88 user, you have the following rights regarding your own information:

• Right of Access: You have the right to know what information we hold about you.
• Right to Rectification: You may request that incorrect or incomplete information in your account be corrected.
• Right to Erasure: In certain circumstances you may request that your personal information be deleted, though this right may be limited where legal obligations apply.
• Right to Restrict Processing: You may request that the use of your information be limited for specific purposes.
• Right to Portability: You may request your information in a structured, readable format.
• Right to Object: In certain circumstances you may object to the processing of your information.

To exercise these rights, contact us at [email protected]. We will endeavour to respond to your request as promptly as possible in accordance with applicable law.

7. Protection of Minors' Data

ji88 is a platform operated exclusively for users aged 21 and above. We do not knowingly collect personal information from any minor. An age verification process is carried out at the time of account registration. If we become aware that a minor's information has been collected, that information is deleted immediately and the associated account is closed.

8. International Data Transfers

For the purpose of operating the service, your information may be stored or processed on servers located outside Bangladesh. In such cases, ji88 ensures that data transfers are carried out in accordance with international standards under the necessary protective measures, and that recipients in third countries ensure adequate data protection.

9. Special Protection of Payment Information

Information related to deposits (minimum ৳200) and withdrawals (minimum ৳800) via bKash, Nagad, and Rocket is handled with the utmost importance. The special measures for protecting payment information are:

• Payment information is never stored in full — only the reference required for transaction verification is retained.
• Every financial transaction is carried out through end-to-end encryption.
• Automated security systems remain active to detect unusual transaction activity.
• Records of every transaction are stored securely and assistance is provided for legal investigations when required.

10. Third-Party Links and Services

The ji88 platform may sometimes reference third-party services. These third parties have their own privacy policies and ji88 is not responsible for their data handling practices. We recommend that you read the privacy policy of any third-party service before using it.

11. Policy Changes and Updates

This privacy policy may be updated from time to time due to service improvements, legal changes, or business needs. For significant changes, we will post a notice on the platform and endeavour to inform you through your registered contact details. The date of the update will be noted at the top of the page. Continued use of the platform after a policy change will be considered your consent to the new policy.

12. Contact and Complaint Resolution

If you have any questions, concerns, or complaints about this privacy policy, please get in touch with us. ji88's 24/7 support team is ready to assist you in both Bengali and English.